Independent gaming dispute resolution with a clear and accountable process.

ABC-ADR helps players and licensed operators resolve gaming disputes through a structured ADR process built around fairness, transparency, and enforceable outcomes.

About ABC-ADR

We are an independent Alternative Dispute Resolution (ADR) service dedicated to resolving gaming-related disputes fairly, efficiently, and impartially. Our role is to provide players and operators with a structured, transparent process that ensures complaints are handled professionally and in accordance with applicable regulatory standards.

ABC-ADR focuses on regulated gaming complaints, online casino disputes, esports disagreements, and other platform-related conflicts where parties need an independent route to review evidence and reach a fair outcome without court proceedings.

What makes our ADR process different

  • Independent assessment of complaint eligibility, evidence, and procedure.
  • Structured communication between players and operators through a neutral process.
  • Reasoned outcomes aligned with contractual terms, applicable regulation, and licensing standards.

Read the rules of procedure

Who we help

Our services are designed for players seeking independent complaint resolution and operators that need a reliable ADR partner for gaming disputes. We support dispute resolution where trust, compliance, and clear outcomes matter.